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H•C•NAHIGIAN & SONS • 5140 Golf Road, Skokie, Illinois 60077 • 847.676.2500
 
20 Years Without Cleaning, Can This Rug Be Saved?

July 1, 2014

On the surface, some of us may think of a rug as something we walk on. But rugs that have been in the family for years can have such sentimental value as a link to someone we have loved. So to have it damaged or lost in any kind of way could be emotionally devastating to a person.

Take the recent case of a woman from the western suburbs who had a variety of older Persian rugs that meant a great deal to her in that they were pieces that had been in her family for generations.

However, she hadn’t cleaned the rugs in over 20 years because she was afraid to take them out of her home.

Granted, we’ve had our share of rugs from customers at HC Nahigian that might need to be cleaned or repaired after several years. But what happens when someone has a number of rugs that haven’t been cleaned or repaired in several decades?

It’s no small challenge. And it’s definitely one our experience calls for.

Understandably, the woman was concerned what the result of cleaning and repairs would be if she let them out of her sight – who could she genuinely trust to handle the job perfectly with such cherished pieces? After our Tom Jorjorian spoke with her on the phone to better understand her challenge, we asked her to bring the rugs into HC Nahigian’s Skokie location to discuss our best options.

When the woman arrived in our store, it was easy to see she was incredibly nervous. During our initial consultation, we decided what type of next steps in terms of cleaning and repair work should be done. To help walk her through our recommended approach and the steps involved, we also brought in our repair specialist, Angel, who carefully explained how certain corners would be sewn.

She proceeded to follow up with us every week. Finally, on the day she picked up the rugs and saw them, she was absolutely thrilled with the results, saying, “I can’t thank you enough. The rugs look phenomenal. I can’t believe how the repairs turned out!”

 

If you have a rug that you’ve had in the family for years but haven’t had it cleaned or repaired for just as long, don’t trust the care of that piece to just anybody. Bring it into HC Nahigian & Sons and let our experienced team give you the options to help you breathe easier. To share any questions you may have with us in advance of that, give us a call at 847.676.2500.

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